Zenda-Lee Williams

Professional Mediator

Verified

R450 / hr

South Africa

Available Online

About

I am an accredited mediator specialising in conflict and domestic violence related matters. Although I do not currently practice in a formal or paid capacity and do not charge for mediation sessions, I actively support survivors by helping them navigate complex interpersonal challenges. My work is trauma-informed and shaped by both professional qualifications and extensive lived experience. I write comprehensive guides, info sheets, printable safety roadmaps, and educational worksheets designed to help individuals see patterns clearly. This structured support is offered entirely free of charge with a strict focus on safety, empowerment, and informed decision-making through Rise Against Domestic Violence SA. All my services and educational tools are free to survivors navigating domestic abuse or conflict. Approach Mediation is not a one-size-fits-all process, and in the context of domestic violence, it can cause serious harm when applied without care. My approach is trauma-informed and safety-focused, built on the understanding that conflict between people who have experienced abuse is rarely balanced, and pretending otherwise does more damage than good. I do not facilitate traditional mediation where there is an active risk, coercive control, or a power imbalance that could compromise a person’s safety or ability to speak freely. Instead, I use my mediation insights to help people understand their situation clearly, break out of coercive loops, and make decisions that are genuinely their own. My experience is shaped by professional training, active certifications, and deep lived experience. Safety, boundaries, and clear educational frameworks are the foundation of everything I do. All resources and guidance provided to survivors are completely free through Rise. www.riseagainstdomesticviolence.co.za

Approach

Mediation is not a one-size-fits-all process, and in the context of domestic violence, it can cause serious harm when applied without care. My approach is trauma-informed and safety-focused, built on the understanding that conflict between people who have experienced abuse is rarely balanced, and pretending otherwise does more damage than good. I do not facilitate "mediation" where there is active risk, coercive control, or a power imbalance that could compromise a person’s safety or ability to speak freely. Where mediation is appropriate, my role is not to push for resolution or keep the peace at any cost. It is to help people understand their situation clearly, navigate what is in front of them, and make decisions that are informed and genuinely their own. I work at a pace that respects where each person is at, focusing on nervous system regulation, honest communication, and practical next steps. My experience is shaped by both professional training and lived experience. Safety, boundaries, and real empowerment are not add-ons to what I do. They are the foundation. All my services to survivors are free through RISE.

Contact

info@riseagainstdomesticviolence.co.za

+27637748899

Specialties

Family

Mental Health

Qualifications

Mediation Active Registry and Professional Board Records Aloe Mediation National Registry Verification Standing: Active, Verified, and Publicly Listed Practitioner Registry Status: Accredited Divorce and Family Mediator listed under non-practicing status, dedicating technical insights to free survivor resource architectures Social Justice Association of Mediators Accreditation Scope: National Accreditation Board for Family Mediators (NABFAM) Standards Portfolio Status: Active Membership Portfolio in good standing with the Social Justice Foundation Foundational Professional Vetting and Hours Professional 40-Hour Mediation Foundation Course Title: 40 Hour Family and Divorce Mediation Training Issuing Institution: Social Justice Network in association with Family Justice Mediation Practitioners Accreditation Scale: NABFAM Accredited Course and Accredited Training Provider Trauma-Informed Coach Certification Certificate Title: Certified Trauma-Informed Coach Issuing Institution: The Centre for Healing Accreditation Vetting: International Compliance Assurance for Holistic Practitioners and The CPD Group Court Jurisprudence and Systemic Frameworks Children's Legal Rights Deep-Dive Certificate Title: Children's Act Deep Dive Issuing Institution: ThinkLegal (Vermeulen Attorneys) Accreditation Weight: South African Association of Mediators Court Operations Certification Certificate Title: Drafting for Divorce Issuing Institution: ThinkLegal Accreditation Weight: South African Association of Mediators Legal Foundations Certification Certificate Title: Divorce 101: Understanding and Managing the Legal Aspects of Divorce Issuing Institution: ThinkLegal Accreditation Weight: South African Association of Mediators Family Law Jurisprudence Certificate Title: Parental Responsibilities and Rights: Lessons from the South African Courts Issuing Institution: South African Association of Mediators Family Law Review Certificate Title: Family Law Round-Up Sessions Issuing Institution: ThinkLegal Accreditation Scope: South African Association of Mediators and Social Justice Association of Mediators Behavioral Profiling and Safety Interception Advanced Practice Behavioral Defense Course Title: Confronting Client Abuse of Mediators Issuing Institution: The South African Association of Mediators Accreditation Lifespan: NABFAM Accredited Member Organisation Behavioral Analysis Certification Certificate Title: Mind Mastery, Facial Profiling and Body Language Issuing Institution: South African Association of Mediators Maintenance and Financial Conflict Resolution Certificate Title: 1-Day Maintenance Blended Learning Issuing Institution: Social Justice Network Accreditation Partnerships: NABFAM Accredited Course and Accredited Training Provider, Endorsed and Supported by the Gender-Based Violence and Femicide Response Fund Credit Bureau Maintenance Interception Certificate Title: Resolving Credit Bureau Maintenance Disputes Issuing Institution: Social Justice Association Accreditation Framework: NABFAM Accredited Membership Organisation Systemic Operational Planning Certification Certificate Title: If we Fail to Plan, we Plan to Fail Issuing Institution: Social Justice Association Accreditation Framework: NABFAM Accredited Membership Organisation Restorative Justice Foundations Certificate Title: Victim Offender Mediation and Dialogue Issuing Institution: Social Justice Association of Mediators Accreditation Framework: NABFAM Accredited Membership Organisation International Humanitarian and Human Rights Vetting United Nations Global Interception Certification Certificate Title: Counter Trafficking in Humanitarian Settings Issuing Institution: International Organization for Migration (IOM UN Migration Agency) Course Scope: Formal human rights and protection framework qualification issued directly by the Head of the Protection Division, IOM Headquarters

Languages

English

Credentials

1. Accredited Divorce and Family Mediator
I do not practice. I use my skills to assist survivors of domestic abuse and trauma.
2. Trauma Informed Coach
3. Survivor

Latest Accreditation

It has not been issued yet.

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