Find a Mediator

Angel’s Impilo Mediation and Social Work Services is a community-based, child-centred organisation providing professional mediation, private social work, and psychosocial support services to individuals, families, schools, and communities. We specialise in family and divorce mediation, parenting plans, maintenance agreements, care and contact supervision, Voice of the Child services, and restorative conflict resolution. Our integrated model recognises that effective mediation often requires the professional input of a qualified social worker. We therefore offer assessment, psychosocial reporting, child consultations, risk screening, family dynamics evaluations, and court-aligned recommendations to support informed and ethical mediation outcomes. In addition, Angel’s Impilo delivers bullying and gender-based violence (GBV) prevention programmes, early intervention support, referral pathways, and trauma-informed services for vulnerable children and families. Founded on principles of dignity, impartiality, accountability, and best interests of the child, our work is guided by South African legal frameworks, social development policies, and professional ethical standards. We aim to bridge the gap between legal processes and human-centred care by providing accessible, practical, and developmentally appropriate solutions that promote safety, stability, and long-term wellbeing.

Youlander Jele Chaz is an attorney and Mediator with experience as a business and family law mediator.

Debbie Chetty is an admitted attorney and accredited mediator specialising in family, civil, and commercial disputes. She has completed specialised training in RAF and medical negligence mediation through AFSA, equipping her to effectively manage complex, high-value claims. Debbie is committed to facilitating constructive dialogue and helping parties reach practical, cost-effective resolutions outside of the courtroom. With a strong legal background and a client-centered approach, she brings empathy, professionalism, and strategic insight to every mediation process. She is also a trained Voice of the Child Practitioner, ensuring that children’s perspectives are appropriately considered in family matters. Debbie has been a part of the Pro Bono project working at the Protea Magistrate Court and the Johannesburg Magistrate court.

Founder & Chief Executive Officer of MINDSHIFTERS Coaching, Counselling, Mediation and Wellness (Pty) Ltd. I am a NABFAM-accredited Mediator (SJA), Mental Health Counsellor registered with CCSA, ASCHP, ACRP, and CPSC, and an HR/Labour Relations practitioner with over two decades of professional experience. My work spans family and divorce mediation, including Voice of the Child interviews and parenting plans, workplace and labour mediation, conflict resolution, mental health support through coaching, counselling, and play-based interventions, as well as organisational consulting. I work with individuals, couples, families, and organisations to resolve conflict with dignity, clarity, and fairness. My approach combines professionalism, empathy, sound process, and a strong commitment to ethical, client-centred outcomes, with a special focus on the wellbeing of the child in family/divorce matters.

Zaheera is an admitted Advocate of the High Court of South Africa and an accredited Mediator. She graduated from the University of the Witwatersrand in 2007, where she obtained her LLB degree. Prior to joining the JSA for pupillage, she practiced as an attorney for 7 years in the fields of corporate and commercial law. During 2015, she completed her pupillage and then joined Group One Advocates. Her private law practice is in the following fields: commercial litigation and arbitrations, insolvency, business rescue, access to information, construction, environmental law, telecommunications, media and entertainment law (particularly defamation and privacy), sports law; trusts and international law. My public law practice is in the fields of administrative law and constitutional litigation. She has appeared in the Constitutional Court; various High Courts; Labour Court; and at arbitrations, tribunals, and mediations. She has acted for many large, national, and global corporations in significant disputes. In 2019, she became an accredited and certified Mediator with Arbitration Foundation of South Africa (“AFSA”). She has mediation experience in the following types of disputes: - Corporate and commercial; - Insolvency; - intellectual property; - Petroleum; - Sports; - Labour; - Medical negligence; and - RAF.

Susan Wasserman: social worker, mediator, and adoption specialist: Susan Wasserman has been a qualified social worker since 1980, dedicating her career to supporting individuals and families through lives most significant and challenging transitions. With 43 years of full-time, professional experience – including 36 years in private practice – she has established a distinguished career centred on family care, mediation, and adoption services. As an accredited member of SJA (member of NAPFAM), and accredited adoption social worker, Susan has been facilitating adoptions since 1999. For 22 years, Susan has also been an active practitioner in mediation, where, with a focus on family-related matters, she has helped parties navigate conflict with a view toward long-term resolution. Over the past 17 years, Susan has specialised in counselling with children and families. Her areas of expertise include play therapy, divorce mediation prior to litigation, and adoption services. Susan views her work as a calling: she is deeply committed in making a meaningful difference in the lives of those she serves, ensuring that the wellbeing of children remains the central priority in every family decision. Her approach to mediation is grounded in the principles of neutrality, confidentiality, and mutual respect. She believes that active listening and empathy are the primary tools for helping individuals find restorative solutions. Susan’s ultimate goal is to help parties move forward with clarity and dignity: supporting each individual in becoming their best self, while striving for the best possible outcomes for the whole family.