Find a Mediator

I am a counsellor focusing on mental health.

Accredited mediator with a background in Mental Health. Have a passion for psychology: appreciating all qualities of the human condition. Studied for several years, and work as a counsellor in Cape Town, working with couples, individuals, and groups. I also volunteer at a number of NPOs working in South Africa to create safe spaces for people to discover and speak themselves heard, seen, and felt. Working on the ground to provide mental and social health resource accessible and integrated into the absolutely ordinary way humans are unique, different, and wonderful. I am from Cape Town's Southern Suburbs.

After a 24year career in mostly financial services, banking and insurance, I stepped into that calling in 2017 and founded The Talking Point when I qualified as a Family Law Mediator. What began as a Family Law and Divorce Mediation practice has evolved into an integrated mental health, mediation, and wellbeing ecosystem built on one foundational belief: #HUMAN1ST. Our work is rooted in the Biopsychosocial Model of Health, integrating emotional, psychological and social support. Providing professional services across all 9 provinces, 24/7/365, serving individuals, families, employees, and organisations. Since 2017, we have touched more than 300,000 lives! Not through transactions, but through transformation. Not through theory, but through presence, compassion, and sustainable solutions. The tragic loss of my husband changed my life forever and, in that grief, I understood something profound: God had been preparing me all along. The Talking Point was never just a business. It was a purpose placed at my feet. Today, we serve so many different industries, bridging the gap between mental health and mediation, ensuring support is accessible, affordable, and life changing. I am a proud African. A servant leader. A believer in restoration. And above all - passionate about people. We don’t just offer solutions. We change lives - one conversation at a time.

Susan Wasserman: social worker, mediator, and adoption specialist: Susan Wasserman has been a qualified social worker since 1980, dedicating her career to supporting individuals and families through lives most significant and challenging transitions. With 43 years of full-time, professional experience – including 36 years in private practice – she has established a distinguished career centred on family care, mediation, and adoption services. As an accredited member of SJA (member of NAPFAM), and accredited adoption social worker, Susan has been facilitating adoptions since 1999. For 22 years, Susan has also been an active practitioner in mediation, where, with a focus on family-related matters, she has helped parties navigate conflict with a view toward long-term resolution. Over the past 17 years, Susan has specialised in counselling with children and families. Her areas of expertise include play therapy, divorce mediation prior to litigation, and adoption services. Susan views her work as a calling: she is deeply committed in making a meaningful difference in the lives of those she serves, ensuring that the wellbeing of children remains the central priority in every family decision. Her approach to mediation is grounded in the principles of neutrality, confidentiality, and mutual respect. She believes that active listening and empathy are the primary tools for helping individuals find restorative solutions. Susan’s ultimate goal is to help parties move forward with clarity and dignity: supporting each individual in becoming their best self, while striving for the best possible outcomes for the whole family.

Founder & Chief Executive Officer of MINDSHIFTERS Coaching, Counselling, Mediation and Wellness (Pty) Ltd. I am a NABFAM-accredited Mediator (SJA), Mental Health Counsellor registered with CCSA, ASCHP, ACRP, and CPSC, and an HR/Labour Relations practitioner with over two decades of professional experience. My work spans family and divorce mediation, including Voice of the Child interviews and parenting plans, workplace and labour mediation, conflict resolution, mental health support through coaching, counselling, and play-based interventions, as well as organisational consulting. I work with individuals, couples, families, and organisations to resolve conflict with dignity, clarity, and fairness. My approach combines professionalism, empathy, sound process, and a strong commitment to ethical, client-centred outcomes, with a special focus on the wellbeing of the child in family/divorce matters.

Jané Nash is an Alberton-based accredited Civil, Commercial, and Family Law Mediator with a background in drama therapy and psychological counselling. Her approach is people-centred, trauma-informed, and grounded in experience across mediation, medico-legal administration, facilitation, and therapeutic work with children, teens, and adults.

Angel’s Impilo Mediation and Social Work Services is a community-based, child-centred organisation providing professional mediation, private social work, and psychosocial support services to individuals, families, schools, and communities. We specialise in family and divorce mediation, parenting plans, maintenance agreements, care and contact supervision, Voice of the Child services, and restorative conflict resolution. Our integrated model recognises that effective mediation often requires the professional input of a qualified social worker. We therefore offer assessment, psychosocial reporting, child consultations, risk screening, family dynamics evaluations, and court-aligned recommendations to support informed and ethical mediation outcomes. In addition, Angel’s Impilo delivers bullying and gender-based violence (GBV) prevention programmes, early intervention support, referral pathways, and trauma-informed services for vulnerable children and families. Founded on principles of dignity, impartiality, accountability, and best interests of the child, our work is guided by South African legal frameworks, social development policies, and professional ethical standards. We aim to bridge the gap between legal processes and human-centred care by providing accessible, practical, and developmentally appropriate solutions that promote safety, stability, and long-term wellbeing.

I am an accredited family law mediator, registered with the HPCSA, with a background in psychology and drama therapy. I support individuals and families in navigating separation and divorce. I am experienced in working with couples, children, and high-conflict situations, and aim to create a calm, contained process that enables constructive engagement and practical outcomes.

Long before modern mediation, African communities gathered under a tree where every voice mattered and peace could begin. From a young age, I believed that every voice deserves to be heard. Across Africa, communities once gathered beneath the shade of a tree to resolve conflict, restore peace, and find a way forward together. That spirit of compassionate dialogue and restoration remains at the heart of my work as a mediator today. I believe mediation is not simply about resolving disputes — it is about restoring dignity, understanding, and the possibility of peace. My approach is grounded in empathy, patience, and the belief that even in difficult situations, people can find common ground when they are truly listened to. My particular passion lies in assisting parents and families of children with special needs, including ADHD, ADD, autism, learning disabilities, and related behavioural challenges. These matters require far more than standard mediation approaches. They demand compassion, specialised insight, and parenting and maintenance plans that genuinely serve the unique needs of both the child and the family. This area of work is deeply personal to me. For four years, I cared for children with special needs in a children’s home, where I gained first-hand experience and understanding of their behavioural, emotional, and developmental challenges. That experience shaped my ability to approach families with sensitivity, practical understanding, and care. I have completed my LLB degree, which further strengthens my ability to guide parties through complex family and relational disputes with professionalism, fairness, and integrity. My goal is always to help people move forward — not as enemies, but with restored respect, workable solutions, and the peace of knowing they were heard.

I am a trained mediator specialising in conflict and domestic violence-related matters. Although I do not currently practise in a formal or paid capacity, I actively support survivors by helping them navigate complex interpersonal and legal-related challenges. My work is trauma-informed and shaped by both professional training and lived experience as a survivor. I offer this support free of charge, with a clear focus on safety, empowerment, and informed decision-making through Rise Against Domestic Violence SA (non-profit) All my services are free to survivors navigating domestic abuse or conflict.