Streamline Client Referrals.
Stay Automatically in the Loop.
Aloe Mediation provides attorneys and law firms with a structured B2B channel to refer clients to verified, SJA-accredited dispute practitioners. Resolve client disputes faster, protect client relationships, and automatically receive real-time case updates.
Interactive Referral Journey
Scroll down or use the floating indicators to explore how referred cases flow through SJA verification, client onboarding, moderated negotiation, and back to your inbox.
1. Secure Referral Hand-off
The attorney selects an accredited mediator and transfers the file details. Aloe imports the court pleadings and client names directly. SJA verifies mediator credentials and matching parameters behind the scenes.
2. Dual Opt-in Intake
Both clients receive invitations. Onboarding is fully automated. Mediators never waste time chasing single-party requests. If either party declines or fails to respond within the 48-hour opt-in window, the matter is safely closed and you are notified.
3. Moderated Negotiation
Clients discuss terms in a secure, moderated chat interface containing scheduler widgets. Discussions happen in a moderated space, allowing parties to upload files and accept proposed schedules directly within their chat.
I have uploaded our joint lease agreement to the secure document vault.
Proposed by Mediator • Wed, 24 Jun at 14:00 (120 min)
4. Loop-back & Conclusion
At conclusion, signed agreements and digital signature verification certificates are sent automatically back to you, keeping you fully synced while protecting client confidentiality.
Subject: Matter Concluded - Secure Settlement Package
Dear Referrer, matter Ref SJA-482 has concluded (Full Settlement). Enclosed are the signed agreements and digital verification certificates.
South African Court Directive Alignment
Aloe Mediation handles the requirements of Uniform Rule 41A, which mandates that litigants must consider mediation before pursuing trial actions. Our platform acts as a secure, audited registry validating that parties attempted dispute resolution in good faith.
Encrypted conclusion delivery
When a case is concluded, Aloe automatically compiles all session metrics, duration reports, and signed settlement agreement documents. This package is instantly delivered to you as the referring attorney via a secure, encrypted link.
Why South African Attorneys Choose SJA × Aloe
Alternative Dispute Resolution (ADR) is increasingly encouraged by SA courts under Uniform Rule 41A. Aloe provides the infrastructure to meet this mandate seamlessly.
Court-Aligned Case Hand-off
Upload initial court pleadings, notices, or mediation directives securely. SJA-accredited mediators receive them instantly, bypassing manual onboarding friction.
Automated Case Sync
Updates on case status are pushed in the background. Know immediately when a mediator is assigned or when parties conclude their agreements.
Encrypted Document Delivery
Tamper-proof signature certificates and finalized agreements are delivered to you automatically, ready to be filed in court or made an order of court.
Directory Specialties & Filtering
Search our directory of verified South African mediators. Filter exactly by these specialties to find the correct practitioner for your client:
Legal
Accredited mediators specializing in statutory disputes, litigation avoidance, and legal frameworks.
Child Voice
Specialized family practitioners qualified to conduct Voice of the Child interviews and feedback.
Financial
Experts in estate distribution, commercial calculations, maintenance calculations, and asset division.
Family
Core family law mediators handling parenting plans, custody schedules, and divorce agreements.
Mental Health
Psychologists and social workers trained to navigate high-conflict emotions and children’s needs.
Commercial
Business mediators resolving corporate disputes, contract disputes, and partnership dissolutions.
Labour
Workplace dispute resolution experts dealing with employment matters and CCMA avoidance.
Civil
Mediators handling property disputes, civil claims, and community conflicts.